OQMate™
Credential Based Room
and Account Charges

AARFID’s OQMate™ enables room key or account based charges for hotels and resorts which utilize unintegrated Property Management and Point of Sale Systems.

OQMate™ – Credential Based Charges

Increase Spend Rates

01

Enable Room Key for Room Charges

02

Enable Mobile Point of Sale

03

Reduce Theft Risk

04

Improve Guest
Experience

  • Fast, accurate room charges
  • No need for guest IDs
  • Allow charging property-wide
  • One or many keys may be issued for groups and families

Increase Spend
Rates

  • Guests spend more when barriers to purchasing are removed
  • Instant and accurate reads for quick charges
  • Payments may be made after checkout

Prevent Fraud

  • Immediate freeze of lost or stolen keys
  • Instant alert if stolen or lost key is used
  • Key white list ensures counterfeit keys are not introduced to the system

Advanced Reporting

  • Web-based system provides immediate access to all reports from any web-enabled device
  • Keys Issued Report shows total keys issued per operator, workstation, room number, and folio number
  • Room Charge Attempt Report shows the frequency of room charges per guest, workstation, and operator
  • White List Report lists batches of keys released for use per time frame, operator and workstation

System

  • Cloud based system
  • Reduces the impact on IT departments
  • Works with any property management, point of sale and door lock system combination
  • Works with any NXP Mifare enabled keys
  • RFID and barcode enabled
  • Scalable

Improve Security

  • Room keys are personal credentials for room charges
  • Variety of key styles are available to separate paying from non-paying guests
  • Text and email alerts are sent to designated
    personnel when lost or stolen keys are used at POS stations
  • Complete Audit Trail. All transactions are stamped with Operator ID, Date, Time, Tag UID, and Workstation ID